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Privacy Policy

Last updated: October 2024

At Cremo Academy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name and email address (when you register for courses or masterclasses)
  • Payment information (processed securely through our payment processor)
  • Communication preferences and correspondence with us
  • Course progress and participation data

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our training programs and services
  • Process your enrollment and payments
  • Send you course materials, updates, and communications
  • Respond to your inquiries and provide customer support
  • Improve our courses and website experience
  • Send marketing communications (you can opt out at any time)

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • With service providers who assist in operating our business (payment processors, email services)
  • When required by law or to protect our legal rights
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Withdraw consent for data processing

6. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@cremoacademy.com