Last updated: October 2024
Due to the immediate access to proprietary materials, curated client leads, and live training content upon enrollment, Cremo Academy does not offer refunds, returns, or exchanges on any course purchases.
Upon enrollment, you immediately receive access to:
The nature of digital information products means that once delivered, these materials cannot be "returned." Our leads, templates, and methodologies represent years of industry experience and proprietary intellectual property.
Instead of offering refunds, we've taken steps to ensure you make an informed decision before enrolling:
We strongly encourage all prospective students to attend our free live masterclass before enrolling. This allows you to:
Our website provides detailed information about:
We offer flexible payment options to make the investment more manageable. Contact us to discuss arrangements.
You receive lifetime access to all course materials, meaning you can learn at your own pace and revisit content anytime.
If you experience technical issues preventing access to course materials due to problems on our end, please contact us immediately at hello@cremoacademy.com. We will work with you to resolve access issues.
Initiating a chargeback or payment dispute after receiving access to course materials constitutes breach of our Terms of Service and may result in:
If you initiate a chargeback or payment dispute after receiving access to our curated list of 100+ elite firm leads, you are legally prohibited from contacting or using any of those leads for business purposes.
By initiating a chargeback after receiving leads:
Our lead list represents years of research and proprietary business relationships. Unauthorized use after a chargeback is a serious violation and will be addressed through appropriate legal channels.
Please contact us directly at hello@cremoacademy.com if you have concerns before initiating any payment disputes. We're committed to resolving issues professionally and want every student to feel confident in their investment.
We're committed to your success. If you have any concerns about the program before or after enrollment:
We want every student to feel confident in their decision to join Cremo Academy.
If you're on a payment plan and miss a scheduled payment:
For questions about this Refund Policy:
Email: hello@cremoacademy.com
By enrolling in Cremo Academy courses, you acknowledge and accept this Refund Policy.